TeleForm - Return On Investment (ROI)
TeleForm is the only comprehensive solution to combine world-class capture with intelligent form and document processing, successfully integrating people, paper and processes.
TeleForm offers a compelling ROI that has been proven repeatedly. Using only the intelligent data extraction capability, customers typically see a 60%+ reduction in costs associated with manual data entry.
Intelligent form and document capture
In order to automate your paper-based processes you need support for the tools that your users already know and use on a day-to-day basis.
That’s why Cardiff TeleForm delivers a complete range of capabilities for capturing paper forms and documents from distributed knowledge workers or external customers and partners, via methods they are familiar with today – fax, email, internet, postage, scanners and others.
Intelligent form and document classification
Forms and documents come in all different formats, shapes and sizes and many of them are generated outside of your enterprise and outside of your control. Before you process them, they must be sorted.
Rather than using separator sheets or presorting documents by hand, a time consuming and costly endeavor, Cardiff TeleForm intelligently identifies form and document types of different structures and formats and based on their content it automatically sorts scanned documents into “virtual piles” for further processing without any human intervention.
Intelligent data extraction
Manually keying data from forms and documents into your business systems is time consuming, costly and error prone. The potential for compliance or privacy violations due to operator error is high.
Cardiff customers typically see a 60%-80% reduction in the costs associated with manually typing data from paper forms and documents as TeleForm automatically reads hand print, machine print, optical mark, barcodes and signatures. TeleForm reads and extracts information automatically from any document type including semi-structured and unstructured documents such as loans, contracts, invoices and more.
Intelligent data validation
Often the data contained in forms and documents is inherently inaccurate or difficult to read, a problem which grows exponentially as that data travels through your business processes.
With TeleForm, automated business-rules processing functions can be easily defined via point-and-click setup interfaces to ensure the data entering your business systems is 100% complete and accurate. Exceptions are intelligently routed to the right human operators to review and correct.
Intelligent security and compliance
Nearly every industry today faces stricter regulations, burdening companies with additional costs and overhead. Companies require business applications that are transparently compliant to avoid the overhead of special processes and re-engineering.
Cardiff customers utilize TeleForm in their most mission critical applications where robustness and security of the application are paramount. Applications such as clinical trials and many financial services applications require that any and all changes or interactions with the data and system to be recorded. TeleForm can be easily configured to transparently record all of the requisite audit data, including system administration, operator interactions and software induced changes. In addition, TeleForm is designed for environments such as those regulated by CFR Part 11 where operator authentication, including digitally signing data and image sets, is required.
Intelligent business processes
Typically a paper form or document is just the first step or a supporting step in a complex business workflow and in many cases that paper follows the workflow at each step.
The ability for TeleForm customers to seamlessly and easily combine paper forms and documents with their electronic business processes means that they can significantly accelerate their business, reduce costs and outpace the competition. TeleForm provides point and click setup of business process initiation and rendezvous of paper documents with in progress workflows occurring within Cardiff’s flagship business process automation platform, LiquidOffice.
Intelligent Enterprise Whether automating the paper-based processes in a single department or the entire enterprise you demand that your business applications be enterprise-class, the consequences of using anything less can be devastating.
With TeleForm, your organization receives bullet-proof fault tolerance, enterprise-class scalability, the most effective troubleshooting tools available, and unmatched technical support. The result is uninterrupted service—and critical processes that are always available, for employees and customers—that let’s you grow your business without limits.
Where to find out more
Feel free to browse around our website, download some of our whitepapers and success stories, and contact us - it's as simple as that. We'll be more than happy to help you to make the right information management decision.
