Nowhere is the need for automation, visibility and control greater than in the document-driven processes that power business in the modern enterprise. Whether it’s the service requests in Financial Services, the work orders in Manufacturing or the invoices in Accounting, more than 80% of all business documents and forms are still processed manually today.

TeleForm is the only solution to combine world-class information capture with Meaning-Based Computing (MBC) technology, successfully integrating people, paper and processes. It offers the unrivalled flexibility to capture information from document and form paper-based sources and seamlessly incorporate it into secure, automated business processes.

Capture Information Automatically

TeleForm delivers a complete range of alternatives for capturing paper and electronic forms and documents from distributed knowledge workers or external customers and partners, via fax, email, internet, postage, scanners and mobile devices.

Classify and Extract Information Rapidly

Forms and documents come in all different formats with complex variances, and many of them are generated outside the enterprise and beyond its control. TeleForm uses a robust suite of identification methods to automatically sort scanned documents into “virtual piles” for further processing without any human intervention.

Manually keying data from forms and documents into business systems is time consuming, costly and error prone. The potential for compliance or privacy violations due to operator error is high. TeleForm automatically reads hand print, machine print, optical mark, barcodes and signatures and extracts information automatically from any document type including semistructured and unstructured documents such as loans, contracts and invoices. TeleForm customers consistently experience a 60% - 80% reduction in the costs associated with manually typing data from paper forms and documents.

Intelligent Information Validation

Often the data contained in forms and documents is inherently inaccurate or difficult to read, a problem which intensifies as that data travels through business processes. With TeleForm, automated information processing functions can be easily defined via point-and-click interfaces to ensure the data entering enterprise systems is complete and accurate.

Maximize Security and Enforce Compliance

Customers use the TeleForm solution in their most mission critical applications where the reliability and security of the system are paramount. Applications such as clinical trials and many financial services applications require that any and all changes or interactions with the data and system be recorded. TeleForm provides built in functions to record all requisite audit data, including system administration, operator interactions and software induced changes and allows for signing data and image sets.

Define Intelligent Business Processes

Typically, a paper form or document is just the first step or a supporting step in a complex business process and in many cases that paper follows the workflow at each step. The ability for TeleForm customers to seamlessly and easily combine paper forms and documents with electronic business processes allows them to accelerate business significantly and reduce costs in order to grow and to outpace their competitors.

Scale Without Limits

TeleForm delivers enterprise-class high availability, scalability and comprehensive system management tools. The result is uninterrupted service and critical processes that are always available.

Processing Semi-Structured And Unstructured Documents And Content

The TeleForm framework is based on the Autonomy Cardiff Intelligent Data Operating Layer (IDOL) platform. The unified platform provides a seamless environment for a wide variety of solutions including IDC and IDR processing of structured and unstructured content.

Autonomy IDC automates high-volume scanned document classification by leveraging the power of IDOL to understand the meaning of the documents based on the concepts they contain. Moving beyond traditional document classification approaches, TeleForm IDC represents the next step in enabling the real-time classification of business documents and forms moving through an organization, accelerating processing as part of key business workflows.

Unlike traditional approaches to classification that rely on hand-coded rules or image comparison, TeleForm automatically sorts forms and semi- and unstructured documents via a variety of techniques such as barcode, form identification, logos, keywords and concepts, ensuring all documents are classified in context and with utmost accuracy. TeleForm’s accuracy is rooted in highly sophisticated pattern-matching process that is based on concepts to categorize documents and automatically insert tag data sets, route content or alert users to highly relevant information pertinent to the user’s profile. Eliminating the requirement for human intervention or pre-tagging prevents the errors and inconsistency that are frequently associated with manual classification.

The Autonomy IDR solution automatically extracts index and field information from paper-based documents of nearly any format including invoices, EOBs, contracts, loan documents and others without human intervention. Leveraging the power of IDOL, Autonomy IDR is able to automatically identify the precise nature of any document and extract individual fields, multiple lines or tables of information.

Autonomy IDR is purpose-built for high volume, enterprise-scale applications where security, audit, compliance, scalability and high availability are critical to the business. When deployed with Autonomy’s business process automation solution, exceptions and approvals can be handled in real-time ensuring that all information is fully authenticated and accurate before moving into its associated line of business system or database.