Hyland Software's OnBase product integrates document management, business process automation and records management. It is a single suite of enterprise content management (ECM) applications that uses the same user interface and content repository, but is configured to meet specific needs of individuals within an organization. Industry analysts such as Forrester Research focus on the product's imaging and archiving capabilities as its strengths. OnBase provides several of the traditional ECM capabilities including capture, routing, managing, sharing and archiving. This ECM functionality is complemented with specific industry solutions and back office operations.

OnBase is used by more than 7,200 mid-tier and Global 2000 enterprises to caApture, route, manage, share and archive high volumes of corporate information critical to business operations, audits, customer service, and other mission-critical business functions.

OnBase ECM - A Technology-Enabled Business Strategy

To deliver maximum benefit, OnBase ECM is viewed as a technology-enabled business strategy, not simply a software application. OnBase provides the enterprise-class functionality and scalability demanded in today's market, but it exceeds the standard set by other ECM vendors by offering an unrivaled commitment to industry solutions and customer satisfaction. Hyland Software, the developer of OnBase, has invested in the people, programs and products organizations need to eliminate expensive and frustrating delays, inaccuracy, bottlenecks and lack of communication.

OnBase For Enhanced Business Agility

Missing documents and the need to store content in multiple systems slow transactional business processes that require approval, evaluation or documentation, whether those activities are automated or performed manually. OnBase provides a single solution for consolidating and linking the content needed to drive processes and the basic content users create and receive daily to impose standardized business rules, consistent retention policies and comprehensive disaster recovery.

OnBase allows organizations to do much more than simply store diverse documents ranging from scanned images and audio/ visual files to Web pages and enterprise reports. Through a simple configuration interface, users can:

Define the relationship between documents and move from one to another with a mouse-click

Determine the roles documents play in various workflows and decisions

Control who has the right to view/print/edit/distribute documents

Impose the appropriate retention schedules on documents

Share documents in multiple ways, including e-mail distribution and Web presentment

Configure flexible storage strategies that maintain systen performance

OnBase For Enterprise Application Performance Improvement

The performance and disaster recovery capabilities of many applications can be enhanced by archiving reports or documents to OnBase, where they can become part of a controlled enterprise repository. Mainframe reports, which often have to be re-run, fill up the storage capacity and are not easily searchable, can be archived in OnBase to assure accessibility. Dedicated modules also exist for archiving documents from SAP® ArchiveLink™ or Microsoft SharePoint Server 2007 with no impact on users and a reduced burden on IT staff.

Organizations converting from legacy imaging systems or receiving third-party documents from service bureaus or other partners can automatically import these documents and their indexes into OnBase. Designed to complement and maximize existing IT investments, OnBase also integrates with common e-mail applications to allow documents to be imported into OnBase as an automated process via the OnBase Subscription Server or allow users to use e-mail as their interface for importing and retrieving documents. The inherent journaling capabilities of a Microsoft Exchange Server can also be harnessed by OnBase to create a comprehensive e-mail archive to improve accountability and research.