eForms - Information Is Everywhere
In today's global economy, information is everywhere and successful businesses need to be able to capture and interact with pertinent data. Sometimes the information can be found inside the organization, safe within the security of the enterprise firewall. But more often than not, the data resides outside the organization; with customers, prospects, suppliers, constituents, and partners.
The challenge with capturing information outside the organization is that the data resides in environments that you may not have control of. From different devices and platforms to working offline and on paper, these are the mediums in which your customers, prospects, suppliers, constituents, and partners operate, and you cannot control or change them.
Additional e-Form challenges
- Abandonment or lack or adoption of automated processes
- Capture, management, and delivery of information from disparate data sources
- Deployment and training for unknown and uncontrollable clients and environments
- Compliance, document of record, and archiving of electronic transactions
Data security
Data security is a critical component for the exchange of information outside your protected business systems and organizational firewall regardless of your industry groups. From financial services to government agencies to manufacturing and life sciences, enterprises need absolute assurance that sensitive information will not be compromised, whether unintentionally or maliciously.
Industry regulations, compliance, and legislative mandates like Graham Leach-Bliley, Basel II, and HIPAA have added technological variables to providing online security and privacy.
Specific security & privacy concerns
- Protecting customer information (government ID numbers, financial information, credit numbers, etc.) in online and offline transactions
- Creating documents of record for transactions
- Support and integration of digital signatures
- Support and integration of security technologies
- Encryption of data
What to look for in an eForms solution
When deploying a new electronic forms solution, certain capabilities should be considered. Your current forms environment may be complex - with forms existing on paper, electronically, or a combination of both - and the transition from your current environment to a more automated, electronic one may backfire if the general user community is not willing to adopt your new methodologies.
Key considerations
- The ability to deploy a single solution that addresses form and data security inside and outside the organizational firewall
- The ability for all users (internal, external, online, and offline) to leverage existing universal tools and clients for form completion and participation, to:
- Accelerate project deployment & implementation time frames
- Reduce maintenance & support issues for IT
- Minimize user learning curves
- The ability to easily convert and transition existing form formats into an electronic and highly intelligent eForms format that can be extended online, offline, and on paper
- The ability to accommodate industry- or government-regulated forms that maintain their fidelity electronically
- The ability to protect, encrypt, and digitally sign eForms that extend outside core business systems and firewalls
Where to find out more
Feel free to browse around our website, download some of our whitepapers and success stories, and contact us - it's as simple as that. We'll be more than happy to help you to make the right information management decision.
