Company Statistics

Over 17,000 customers worldwide

$4bn market capitalisation and $60m invested in R&D annually

$75m cash in bank and no net debt

400 VARs and Integrators and 300 OEM Partners

Cardiff Intelligent Documents And Their Key Benefits

Cardiff Intelligent Documents have a conceptual understanding of the information they contain. This meaning-based approach enables each form or document to provide a richer user experience, route itself to the right people, enforce company procedures and manage interactions with other business systems. With a flexible architecture and the ability to process paper documents, online and mobile information, Cardiff gives organizations the ability to execute more effectively than the competition.

Reduce the cost of data entry

Enhance the user experience

Complete processes more rapidly

Handle exceptions more efficiently

Reduce duplication of effort

Improve information security

Improve process control and visibility

Ensure compliance with regulatory mandates

Interact with processes on the move

Improve collaboration and leverage expertise

Enhance The User Experience

Documents are a key point of interaction between the enterprise and its customers and agents, but intensive legal requirements and a rapidly increasing range of formats pose a real challenge. Many companies are finding that it’s overly ambitious to move an entire process online, so paper-based stages become an obstacle they can neither eliminate, nor seamlessly incorporate. But this is where Cardiff excels. With unparalleled versatility, Cardiff allows faxed, emailed, scanned or mailed paper documents as well as online forms to be automatically classified and processed. Much of the necessary information is filled-out automatically, eliminating the need to re-key data in subsequent process steps and freeing-up time for higher-value work.

Embed Process Intelligence

The Intelligent Document has a conceptual understanding of the information it contains, and is able to modify processes in real-time in order to accommodate exceptions. It notifies the user automatically if their entries necessitate an attachment or additional information and then adjusts the workflow dynamically to incorporate additional steps and sign-off. Cardiff incorporates a comprehensive, graphical workflow modelling environment enabling enterprise users to define processes.

User-Defined Document Processes

Human and automated tasks

Transitions

Decision points

Automated alerts

Sub-workflows

Rules and policies

Deadlines

Apply Business Data Rules

Logic and validation terms assist the user proactively to complete the form. If an incorrect entry is made the Intelligent Document will guide the user to the correct entry and then route itself automatically to the next step of the process. This eliminates unnecessary iterations due to mistakes as well as the idle-time between stages that plagues manual processes.

Connect To Over 300 Business Systems

Cardiff supplies over 300 connectors to the most commonly deployed enterprise information systems and operates irrespective of file formats. It integrates seamlessly with existing service architecture so that all structured and unstructured information such as text, email, video, voice, instant message and even paper can form part of a secure workflow.