Cardiff - An Autonomy Company

Forms and documents are the fabric that connects people to business. Imagine the improvement you could see in your business if the ones you use everyday suddenly contained intelligence about where they needed to be routed and which systems needed the data they contained. What if you could automatically extract business information from paper documents as easily as from online forms? What if you could find any document at any time no matter who was working on it while resting assured that all of the information was secure from unauthorized access?

Cardiff is part of the Autonomy group, which is recognized by industry analysts such as Gartner, IDC and Forrester Research as the international leader in high-end information processing and management.

Company statistics

Cardiff Intelligent Documents have a conceptual understanding of the information they contain. This meaning-based approach enables each form or document to provide a richer user experience, route itself to the right people, enforce company procedures and manage interactions with other business systems. With a flexible architecture and the ability to process paper documents, online and mobile information, Cardiff gives organizations the ability to execute more effectively than the competition.

Key benefits of the intelligent document

Enhance the user experience

Documents are a key point of interaction between the enterprise and its customers and agents, but intensive legal requirements and a rapidly increasing range of formats pose a real challenge. Many companies are finding that it’s overly ambitious to move an entire process online, so paper-based stages become an obstacle they can neither eliminate, nor seamlessly incorporate.

But this is where Cardiff excels. With unparalleled versatility, Cardiff allows faxed, emailed, scanned or mailed paper documents as well as online forms to be automatically classified and processed. Much of the necessary information is filled-out automatically, eliminating the need to re-key data in subsequent process steps and freeing-up time for higher-value work.

Embed process intelligence

The Intelligent Document has a conceptual understanding of the information it contains, and is able to modify processes in real-time in order to accommodate exceptions. It notifies the user automatically if their entries necessitate an attachment or additional information and then adjusts the workflow dynamically to incorporate additional steps and sign-off. Cardiff incorporates a comprehensive, graphical workflow modelling environment enabling enterprise users to define processes.

User-defined document processes

Apply business data rules

Logic and validation terms assist the user proactively to complete the form. If an incorrect entry is made the Intelligent Document will guide the user to the correct entry and then route itself automatically to the next step of the process. This eliminates unnecessary iterations due to mistakes as well as the idle-time between stages that plagues manual processes.

Connect to over 300 business systems

Cardiff supplies over 300 connectors to the most commonly deployed enterprise information systems and operates irrespective of file formats. It integrates seamlessly with existing service architecture so that all structured and unstructured information such as text, email, video, voice, instant message and even paper can form part of a secure workflow.

Where to find out more

Feel free to browse around our website, download some of our whitepapers and success stories, and contact us - it's as simple as that. We'll be more than happy to help you to make the right information management decision.